What is operational resilience?2020-11-26
With new regulations shortly being introduced, we look at what operational resilience is, and what it means for organisations.
From cyber attacks to natural disasters, negative media coverage, IT outages and pandemics – a crisis can come in any shape or size. Effective Incident and Crisis Management (ICM) relies upon the right people being equipped with the right skills, plans and preparedness. Our services cover each phase of the emergency and crisis management life cycles – preparation, response and recovery – and integrates them with risk management and business continuity to ensure organisation-wide resilience.
ICM programs aligned with ISO 22320:2011 and BS 11200, including policies, plans, escalation procedures, log systems and checklists
Planning, delivery and evaluation of all types of Exercises (discussion, tabletop, gaming, simulation)
Crisis Communication plans, training and exercises
Embedded ICM experts and interim Crisis Managers
4C’s ICM services are complemented by Exonaut® Incident and Crisis Manager, our web-based and mobile solution to report, track and manage incidents. Exonaut ICM forms part of the Exonaut readiness management platform, with fully integrated solutions for risk management, business continuity, compliance management, and training and exercises. 4C software developers and implementation teams work closely with our management consultants to ensure that Exonaut is continually evolving based on our project needs, client feedback, and industry best practice.
Anne-Mette went from being a pilot to crisis manager with 4C Strategies. Learn how she applies her experience of risk and crisis management across different industries.
Discover how you can build your Incident & Crisis Management capability with our services and Exonaut® software solutions.