Incident & Crisis Management

Effective Incident and Crisis Management (ICM) relies upon the right people being equipped with the right skills. It requires a forward-looking, systematic processes, training people to work within them, and the capability tracking and verification. 4C Strategies’ services cover each phase of the crisis management life cycle – preparation, response and recovery – and integrates them with risk and business continuity management to ensure organisation-wide resilience.

”Oatly needed a new crisis management model that could grow with us, and that could work throughout our organisation. Having worked with 4C Strategies before, I knew that its solid track record would make 4C a good partner for us.”

– Linda Nordgren, Head of Communications, Oatly

• ICM programs aligned with ISO 22320:2011 and BS 11200, including policies, plans, escalation procedures, log systems and checklists.
• Maturity Model and Benchmarking systems to track progression.
• Training and exercises.
• Crisis Communication plans, training and exercises.
• Incident Investigation & Root Cause Analysis.
• Embedded ICM experts and interim Crisis Managers.

Stina Gardell went from being an Olympic swimmer to crisis management consultant with 4C Strategies. Learn how she is bringing experience from her background as a professional athlete into the world of risk and crisis management.