Incident & Crisis Management

Effective Incident and Crisis Management (ICM) relies upon the right people being equipped with the right skills. It requires a forward-looking, systematic processes, training people to work within them, and the capability tracking and verification. 4C Strategies’ services cover each phase of the crisis management life cycle – preparation, response and recovery – and integrates them with risk and business continuity management to ensure organisation-wide resilience.

• ICM programs aligned with ISO 22320:2011 and BS 11200, including policies, plans, escalation procedures, log systems and checklists.
• Maturity Model and Benchmarking systems to track progression.
• Training and exercises.
• Crisis Communication plans, training and exercises.
• Incident Investigation & Root Cause Analysis.

Stina Gardell went from being an Olympic swimmer to crisis management consultant with 4C Strategies. Learn how she is bringing experience from her background as a professional athlete into the world of risk and crisis management.