Training Event

WISE 2023 - Crisis Management Training

WISE 2023 participants can sign up for our Crisis Management Tools for Leaders training, designed to support strategic-level decision makers and share industry best practice.

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HSBC Main Building, 1 Queen's Road Central, Central, Hong Kong View on Google Maps

27 Sep 2023 All day

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Please note: This training is only for participants of WISE 2023. Each organization participating in WISE 2023 may nominate one person from their organization to attend this training.

If you are interested in similar training for your organization, or if you are Hong Kong-based and would like to take part in WISE 2023, please get in touch with us at wise@4cstrategies.com.

REGISTER FOR TRAINING

This training will develop participants' knowledge of:

The importance of information in gaining situational awareness
Record keeping and the consequences of incorrect information gathering, especially in the context of dealing with auditors/regulators
Establishing defensible decision-making and understanding its influencing factors
Assumptions and their use in decision making, most importantly the consequences and implications of making them

Your programme

Sep 27

Crisis Management Tools for Leaders

+

Group 1

09:00

Module 1 - Introduction & Training Overview

The facilitator will introduce the training and its outcomes and objectives.

Ben White

Principal Consultant, 4C Strategies

09:30

Module 2 - Introduction to Crisis Management

Module 2 introduces and sets the foundation for key terminologies and areas such as “Crisis Management”, “Decision Making” and other key definitions that will be covered in the session with the aim of establishing a baseline understanding for all participants.

Ben White

Principal Consultant, 4C Strategies

10:30

Module 3 - Decision-Making

For this module the facilitator will go thorough the definition of and methodology for making defensible decisions. The facilitator will go through a tool and methodology for making defensible decisions based on establishing facts, making assumptions and providing directions.

Ben White

Principal Consultant, 4C Strategies

11:00

Module 4 - Incident Crisis Management Exercise

The last part of the training will be spent role playing through a scenario and participants will be guided through the process of making defensible decisions using the demonstrated tool and methodology. The aim of the exercise is to provide participants with the opportunity of contextualizing the learning from the other training modules.

Ben White

Principal Consultant, 4C Strategies

11:45

End

Ben White

Principal Consultant, 4C Strategies

Sep 27

Crisis Management Tools for Leaders

+

Group 2

12:15

Module 1 - Introduction & Training Overview

The facilitator will introduce the training and its outcomes and objectives.

Ben White

Principal Consultant, 4C Strategies

12:45

Module 2 - Introduction to Crisis Management

Module 2 introduces and sets the foundation for key terminologies and areas such as “Crisis Management”, “Decision Making” and other key definitions that will be covered in the session with the aim of establishing a baseline understanding for all participants.

Ben White

Principal Consultant, 4C Strategies

13:30

Module 3 - Decision-Making

For this module the facilitator will go thorough the definition of and methodology for making defensible decisions. The facilitator will go through a tool and methodology for making defensible decisions based on establishing facts, making assumptions and providing directions.

Ben White

Principal Consultant, 4C Strategies

14:15

Module 4 - Incident Crisis Management Exercise

The last part of the training will be spent role playing through a scenario and participants will be guided through the process of making defensible decisions using the demonstrated tool and methodology. The aim of the exercise is to provide participants with the opportunity of contextualizing the learning from the other training modules.

Ben White

Principal Consultant, 4C Strategies

15:00

End

Ben White

Principal Consultant, 4C Strategies

Meet your training lead

Ben White, MSc, BSc (Hons) MBCI

Principal Consultant

Read bio

Who is this training for?

This training is for WISE 2023 participants and is aimed at Business Continuity, Resilience and Crisis & Incident managers.

While the training modules are aimed at strategic-level decision makers, the material offered will be relevant for Business Continuity Mangers, Resilience Managers, Members of Senior Management teams and other similar professionals.

Why join our crisis managment training?

This training is offered to WISE 2023 participants with the aim of further developing the crisis management capabilities of Hong Kong’s financial services firms.

By the end of this training participants will be able to:

Use the tools and methods from the training to enhance their decision-making process
Make defensible decisions
Establish a clear and unambiguous view of the situation

wise-logos-full-colour-2

“The greatest threat to Financial Services firms at this time is a severe, multi-faceted crisis. Building resilience and capability with industry-wide exercises like this is one of the most powerful tools we have for facing an uncertain future and ensuring the continued success of our industry.”

Hozefa Badri, Head of Business Continuity and Incident Management (BCIM) - HSBC, Hong Kong & Macau

Registration

Please note: This training is only for participants of WISE 2023. Each organization participating in WISE 2023 may nominate one person from their organization to attend this training.

If you are interested in similar training for your organization, or if you are Hong Kong-based and would like to take part in WISE 2023, please get in touch with us at wise@4cstrategies.com.

WISE 2023 Training Registration

Participant details

Organization: e.g. Acme Inc.

Participant Name: e.g. John Smith

Participant Role: e.g. Crisis Manager

Participant Email: e.g. JohnSmith@email.com

Participant's WISE Role: e.g. Single Point of Contact

Select your preferred timings

By registering for this training, you hereby agree to any photography and filming for the purpose of marketing and promotion of the exercise.

Thank you!

Your registration request has been submitted for approval. You will receive an email regarding your registration status. We will process your request and get back to you shortly.

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