Background: Many police, fire and emergency medical services rely on emails, PDFs and whiteboards at key moments prior to tackling an incident. During an emergency, radios often become the main or only method of communication. One of Northern Europe’s largest fire brigades wanted an innovative digital command support tool that would provide, in the field, the same level of situational awareness in an app as in the command centre. This way they could increase collaborative planning/response capabilities and situation awareness.
Challenge: Enable Incident Commanders to take better-informed decisions on how to distribute scarce resources based on timely and accurate situational progress reports, resource requirements and time estimates throughout an incident.
Solution: Exonaut® Command and Control software provides a real-time incident overview, including asset tracking in a live map. It supports instant sharing of information among emergency personnel, as well as a library of emergency plans from major objects in a region.
Benefits: Information is shared much more effectively during an incident. Radio calls and physical meetings are kept to a minimum, freeing up time for firefighters and operators to focus on incidents and readiness for new incidents.
Customer: The Fire Department has over 20 fire stations serving an area inhabited by over 500,000 residents with many large industrial plants. The Fire Department also has responsibility for rescue operations across a wider area with over a million more inhabitants.