Background: With new business continuity management (BCM) regulations in the pipeline, Uniper Sweden decided to refresh its BCM approach to get a clearer understanding of the Business Continuity capabilities of individual sites and holistically build a more robust and resilient organisation.
Challenge: Create a standardised BCM methodology based on ISO22301 that is aligned with the Uniper Group’s policy but meets the specific needs of the Swedish market.
Solution: BCM capabilities were mapped, core operational dependencies and vulnerabilities were analysed and a best practice BCM methodology and handbook were created.
Benefits: New regulations can be met. It is easier for staff at the different Uniper companies to work with BCM systematically and apply it to core operations. New capabilities can be developed, while existing processes remain in place to handle major disruptions.
Customer: Uniper is a global energy company. Its Swedish arm employs around 1000 people at 13 locations across the country. It has a stake in 76 hydropower stations, three nuclear power stations and reserve energy facilities.
A highly regulated & complex industry
Uniper Sweden is one of several key energy providers in the country. With diverse operations at different sites and companies, Uniper wanted to closely unite the Swedish organisation’s BCM operations. “These are highly regulated and complex companies that work with BCM every day,” says Olle Crondahl, 4C Consultant. “As critical infrastructure providers, Uniper must deliver a constant and reliable service despite the many diverse factors that can cause disruptions. Our assignment was to help Uniper develop and update processes that would support the implementation of a wider scope of BCM in day-to-day operations.”
“Working with 4C has enabled us to further develop our BCM strategy and follow the increased demands of our owners and the government – it’s been very helpful,” says Kenneth Sundborg, Business Continuity & Crisis Manager at Uniper Sweden.
“Working with 4C has enabled us to further develop our BCM strategy and follow the increased demands of our owners and the government – it’s been very helpful.”
What is Business Continuity Management?
Business Continuity Management (BCM) has moved up the agenda of organisations since the COVID-19 pandemic. What is Business Continuity Management and how do you make sure you get it right at your organisation?
A Business Continuity Handbook
Uniper had steering documents on a Group level and routines for individual sites but needed support to implement BCM systematically across the organisation. As a result, the need for a BCM handbook was identified for use when implementing BCM on chosen sites and functions.
“The handbook includes detailed instructions on how Uniper Sweden works with continuity management, and describes procedures to identify, implement and maintain measures to uphold critical operations at a tolerable predefined level, regardless of the disruptions that occur,” continues Olle. “The handbook is based on the Uniper Group’s policies and ISO 22301 but has been adapted for Uniper Sweden’s operations.”
Training and workshops
4C Consultants held training and workshops with team members at Uniper, mapped core operations and dependencies, assessed risks and vulnerabilities and identified any capability areas that needed improving.
Meet Olle Crondahl
4C Consultant Olle Crondahl specialises in energy preparedness and business continuity in the energy and utilities sector. He is currently helping multiple energy companies improve organisational resilience.Discover how you can build your risk, business continuity and crisis management capability with our expert services. Book a free consultation with one of our consultants to discuss your requirements.