Creating a standardised BCM methodology with Uniper

A highly regulated & complex industry

Uniper Sweden is one of several key energy providers in the country. With diverse operations at different sites and companies, Uniper wanted to closely unite the Swedish organisation’s BCM operations. “These are highly regulated and complex companies that work with BCM every day,” says Olle Crondahl, 4C Consultant. “As critical infrastructure providers, Uniper must deliver a constant and reliable service despite the many diverse factors that can cause disruptions. Our assignment was to help Uniper develop and update processes that would support the implementation of a wider scope of BCM in day-to-day operations.”

“Working with 4C has enabled us to further develop our BCM strategy and follow the increased demands of our owners and the government – it’s been very helpful,” says Kenneth Sundborg, Business Continuity & Crisis Manager at Uniper Sweden.

A Business Continuity Handbook

Uniper had steering documents on a Group level and routines for individual sites but needed support to implement BCM systematically across the organisation. As a result, the need for a BCM handbook was identified for use when implementing BCM on chosen sites and functions.

“The handbook includes detailed instructions on how Uniper Sweden works with continuity management, and describes procedures to identify, implement and maintain measures to uphold critical operations at a tolerable predefined level, regardless of the disruptions that occur,” continues Olle. “The handbook is based on the Uniper Group’s policies and ISO 22301 but has been adapted for Uniper Sweden’s operations.”

Training and workshops

4C Consultants held training and workshops with team members at Uniper, mapped core operations and dependencies, assessed risks and vulnerabilities and identified any capability areas that needed improving.