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Exonaut Featured in Gartner Hype Cycle for Business Continuity and IT Resilience

2021-08-20

4C Strategies are pleased to announce that Gartner, the global research and advisory firm, has featured our Exonaut® software platform in its 2021 Hype Cycle for Business Continuity and IT Resilience. Exonaut is highlighted as a market-leading vendor for Crisis and Emergency Management Solutions within the resilience software ecosystem.

"Crisis/Emergency Management solutions help organisations implement a standardised, best-practice model (including organisation-wide managerial controls) to contain and minimise a crisis/incident. This helps protect organisations’ reputation in the eyes of all stakeholders — employees, customers, citizens, partners, suppliers, auditors, regulators, etc. They also reduce staff training time and ensure better integration with the broader internal and external community involved in recovering from a disaster."
Gartner Hype Cycle for Business Continuity and IT Resilience, 2021

Drivers of Crisis/Emergency Management Solutions

Due to COVID-19, organisations are realising the value in using C/EM solutions for crisis management as well as risk prevention and monitoring. Gartner expects that crisis management capabilities will become part of day-to-day operations solutions so that risks can be anticipated early, and action to mitigate or respond can be better executed to protect reputation in the eyes of all stakeholders.

  • C/EM solutions establish a command-and-control structure and process for all types of crisis events and improve organisations’ ability to protect public/workforce safety and restore services as quickly as possible.

  • C/EM solutions codify the roles, responsibilities and decision-making authority involved with a crisis.

  • These solutions also improve the efficiency of crisis/emergency command and related emergency responses via continuous communication and progress assessments.

  • C/EM solutions ensure effective management of relationships and communications with internal stakeholders, visitors, the public and external stakeholders, including communications between critical infrastructure service providers and government agencies during regional and nationwide disasters.

  • C/EM solutions support administration of response, recovery and restoration phase actions for the event through task and workforce management; media communications, including national services and social media traffic; and expenses incurred during the crisis to better ensure repayment from business interruption insurance policies and government disaster management funding.

  • C/EM solutions enable management of program documentation that needs to be submitted to national authorities; all crisis-related data, ensuring it is tracked for post event analysis; and post incident reviews for regulatory reporting and overall process improvement.

Exonaut's business continuity and crisis management solutions are based on nearly 20 years of experience delivering software projects to clients all over the world, in multiple verticals. Those lessons and experiences have all gone into designing a platform that solves real world problems. We clearly see the payoff from those efforts, as Exonaut now helps our clients prepare for, and respond to, existing situations but also to new requirements such as Operational Resilience, with very little additional effort.
Alexander Jarl, Product Manager, Exonaut Resilience Platform

Find out more about our BCM and crisis management software and services, and how they complement each other in our projects, research and development.

About Exonaut

Exonaut® is 4C Strategies’ market-leading readiness management software platform, comprising fully integrated solutions for Risk, Business Continuity, Crisis Management, Compliance, Training and Exercises. To meet the security demands of governments, critical infrastructure providers and the armed forces, Exonaut is accredited to NATO Secret level, Cyber Essentials Plus and the highest international standards.

As both a software company and management consultancy, 4C Strategies has a proven track record of delivering readiness solutions for mission critical environments. 4C’s software developers work closely with our subject matter experts to ensure that Exonaut drives innovation to meet customer needs and industry best practice. Exonaut is available on-premise, as a cloud-hosted solution, or with a hybrid option.

Exonaut continues to evolve based on lessons identified in our long-term partnerships developing software for the needs of the European External Action Service, NATO, the US Army, British Army, Tele 2, ISS Facility Services and others.

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