4C Resilience Platform

Incident & Crisis Management Software

Streamline processes, respond effectively, and recover quickly with a powerful tool that puts you in command and control of incidents and crises.

Streamline Processes, Respond Effectively,

Recover Quickly 

Navigate incident and crises with confidence and agility 

Incident Manager is a dynamic, user-friendly software, with a comprehensive suite of features designed to empower incident and crisis management teams, streamline processes, enhance collaboration and transform the way you respond to and recover from incidents and crises.

$100,000 Cost Savings

Annual savings at an international airport just from the automated reporting features in Exonaut Incident Manager

Designed to meet the needs of your organization

Whether you want to standardize, automate, and cut the costs of incident management operations or want an end-to-end solution with powerful features designed to meet the needs of crisis teams, Incident Manager is the ideal solution. It is available in three versions to meet your current requirements and scale with your organization as incident and crisis management operations are transformed.

Why use incident management software instead of office suite and messenger tools?

While standard office suite and messenger tools are excellent for general communication, Incident Manager from 4C is specifically tailored for handling the complexities of incident response, ensuring more efficient, effective, and compliant management of crises and emergencies. It enhances coordination and communication, aggregates data and delivers key insights and situational awareness, for improved decision-making and automates reporting.

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Transform your operations with Incident Manager

50% Time Savings

Cut your incident reporting time in half from hundreds of touchpoints in the organization and instantly generate intuitive reports.

Incident Manager feature list

Core

  • Collaborative Digital Whiteboard
  • Incident Logging & Action Tracking
  • Communication Tools & Notifications

Pro

  • Incident Reporting, Analysis & Escalation
  • GIS & Mapping
  • Response Teams & Sub Incidents

Custom

  • Customizable Interface
  • Custom Built Integrations
  • Customizable Forms, Templates & incidents

Featured by Gartner

Trusted by the Fortune 500, governments, international organizations, and gamechangers to digitalize and build resilience operations.

Always included in our resilience software

All our resilience products come as standard with a range of features to enable users to get the most out of their Risk Management software.

  • My Work view provides a personal dashboard overview of recent updates to key activities and allows quick access to critical data such as risk ownership requests or treatment tasks.
  • Dashboards and Reporting capabilities leverage your data within Exonaut, allowing for flexible data filtering to provide insight and forward-looking indicators. Dashboards can be customized to meet unique data visualization and reporting requirements in Risk Manager Custom.
  • Notifications framework ensures stakeholders are notified immediately and reminded as appropriate when key updates or actions are due. The Exonaut Mass Communicator Add-on is available for more advanced needs.
  • Role-Base Access Control restricts access to sensitive information based on user roles and permissions.
  • Mobile Access allows users to utilize key features, manage tasks, track events and resources, and input data even when offline. This ensures teams stay connected and informed regardless of connectivity status.
  • Audit Trails maintain logs of user activities to ensure accountability and transparency.

How can incident & crisis management software support your organization?

Acting swiftly and decisively can make all the difference between a manageable situation and a catastrophic one. Exonaut empowers teams to respond with precision and confidence, ensuring they are always one step ahead when it matters most.

Improved Communication

A device-agnostic, centralized channel for efficient communication enables rapid dissemination of important information to the right people for faster decision-making and response times.

Faster Resolution Times

Decision-makers Gert a comprehensive overview of a situation, allowing them to make timely and effective decisions that can be actioned through efficient communication and coordination tools for quicker crisis resolution.

Fewer Manual Errors

Automating tracking and documentation reduces the risk of human error, which is crucial during crisis situations. Tracking situational changes and updates, ensures accuracy and minimizes the potential for mistakes.

Enhanced Coordination

Seamless coordination across different teams and stakeholders ensures that actions are organized and aligned, preventing the disarray and conflict that can arise without a dedicated solution.

Simplified Compliance & Reporting

Reporting tools help your organization meet industry regulations that require detailed documentation, making it easier to ensure compliance during a crisis.

Resource Optimization

Real-time understanding of resource usage, helps users to identify shortages or surpluses quickly and adjust plans accordingly. Allocating resources more effectively during a crisis, can make a considerable difference in a response.

Improved Situational Awareness

Access to real-time status updates enables informed decision-making at critical moments. Working with the same source of truth ensures stakeholders don’t have to rely on outdated or incomplete information, which can exacerbate a crisis.

Continuous improvement

Reports aid in post-crisis analysis and reporting for future preparedness training and exercising.

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