Following strong passenger growth, the airport’s main challenges revolved around new regulatory requirements, Risk Management demands, and the increasing number of stakeholders involved in Crisis Management. As such, there was an identified need for a system to:
- Easily update and report incident data in accordance with the latest requirements of the European Aviation Safety Agency (EASA).
- Create a holistic and consistent view in managing risks across the airport’s operations.
- Provide a mobile solution for crisis management and communication.
Exonaut® provides an integrated solution for risk, incident and crisis management, on a scalable system that can grow over time. Its rapid implementation and customised configuration adapted to the airport’s existing procedures, and have improved efficiency in risk and incident reporting. Business units are now using the system to manage all forms of risk using a common methodology in accordance with ISO 31000.
- Mobile crisis management and communications platform, accessible anywhere in the world
- Increased situational awareness during a crisis
- All crisis logs and actions stored, and easily filtered, for reporting and after-action review
- A single point of entry for automated incident reporting to aviation authorities
- Dashboard overview of incident data across the airport, including predictive analysis
- Mobile solution for incident reporting and response
- Identification, analysis, evaluation and treatment of risks in accordance with the ISO 31000 standard
- Risk-informed decision-making for ERM and Safety Risk Assessments
- Customised automated reporting tool
When is the solution primarily useable?
The same solution is used for daily operations, as well as during a crisis, ensuring a user-friendly transition to emergency situations.
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When supporting our customers we combine our configurable software solution Exonaut® with expert consultants. Our off-the-shelf solutions are built based on long term experience supporting clients across a variety of sectors achieving best in class Risk Management, Business Continuity and Incident & Crisis Management capabilities.