Challenge: Following strong passenger growth, the airport’s main challenges revolved around new regulatory requirements, Risk Management demands, and the increasing number of stakeholders involved in Crisis Management. As such, there was an identified need for a system to:
- Easily update and report incident data in accordance with the latest requirements of the European Aviation Safety Agency (EASA).
- Create a holistic and consistent view in managing risks across the airport’s operations.
- Provide a mobile solution for crisis management and communication.
Solution: Exonaut® provides an integrated solution for risk, incident and crisis management, on a scalable system that can grow over time. Its rapid implementation and customised configuration adapted to the airport’s existing procedures, and have improved efficiency in risk and incident reporting. Business units are now using the system to manage all forms of risk using a common methodology in accordance with ISO 31000.
