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Incident & Crisis Management

A Common Operational Picture for Covid-19 response

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Background: In March 2020, 4C Strategies was asked to support the Swedish National Board of Health and Welfare to rapidly build and launch a situational awareness system for users in various parts of the health care system across Sweden. Within weeks, the system was fully operational, providing a continuously updated common operational picture for the pandemic response.

Challenge: Coordinating the COVID-19 data collection, resource management and reporting across different cities, regions, hospitals and national agencies in Sweden.

Solution: A fully digitalised Situational Awareness System for cities, local authorities, hospitals and national agencies to coordinate the COVID-19 response with a common operational picture.

Benefits: Real-time situational awareness across the public health sector, with secure and user-friendly reporting regarding the evolving COVID-19 situation and its resource management.

Customer: Sweden’s National Board of Health and Welfare (Socialstyrelsen), the central national authority for social services, public health, infectious diseases prevention and health services.

As part of the National Board of Health and Welfare’s situational awareness system, Exonaut has contributed common operational pictures for various target groups on local, regional and national levels and supported the Board’s resource allocation assignments. This project lies at the core of 4C’s mission to build a safer society, according to Mikael Grape, Managing Director of 4C Strategies: “The confidence from the National Board of Health and Welfare to help in a critical situation means a lot to us. In a very short time, we were able to launch a secure, user-friendly and robust reporting tool that contributed to the important national resource coordination during the pandemic”.

The Situational Awareness solution coordinated the COVID-19 response efforts in four main areas:

  • Collection of COVID-19 data and resource requests using the Exonaut survey tool
  • Aggregation and visualisation of data in Common Operational Picture dashboards
  • Resource management to assign and track medical equipment, supplies and personnel
  • Automated reporting of pandemic data
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4C Strategies COVID-19 Support

As coronavirus-related needs and demands continue to evolve, 4C Strategies is offering specific pandemic support for our clients and wider network. This includes advisory services such as mid-incident COVID-19 reviews, additional operational resources (onsite or virtual) for risk, business continuity and crisis managers, and pre-configured software solutions to securely track, verify and visualise response efforts.

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4C Strategies’ business concept is to contribute to a safer society through the Exonaut® software suite and consulting services. The situational awareness system is now being transferred to the National Board of Health and Welfare’s regular activities, and we thank them for excellent collaboration in the very difficult circumstances of this global pandemic. Klas Lindström, 4C Strategies’ Deputy CEO, adds “I also want to highlight the great effort made by many employees at 4C Strategies who, under the high-pressure situation that unfolded in the spring, were able to quickly meet the National Board of Health and Welfare’s needs and contribute to national pandemic management.”

Exonaut® gives users access to an end-to-end solution for among others, situational awareness, operational resiliencecontingency planning and crisis management. Exonaut® is a configurable software that can be adapted to the user’s needs.

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Learn more about Exonaut®

Discover how to build, verify and track your crisis management capability with our Incident & Crisis Management software solution.

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