Upholding Mission-Critical Processes

The current outbreak of the coronavirus highlights the importance of organisational resilience to prepare for, and respond, to global crises and pandemics.

The spread of coronavirus COVID-19 has placed unprecedented demands on organisations’ critical processes and dependencies. A key aspect of pandemic preparedness is contingency planning to maintain mission-critical operations while the crisis response is ongoing. Examples include:

Identify critical business activities and analyse dependencies. Focus on personnel and base work on existing plans such as previous risk analyses.
Identify vulnerabilities – can the business activity be upheld if 20-40% of the staff is unavailable?
Determine actions to reduce vulnerabilities – i.e. scheduling, mobile offices, competence transfer, travel restrictions and separation of work spaces. Actions are put in concrete and simple plans that are communicated in the organisation.
Activation and validation of continuity plans. Assess the risk of business interruption caused by supply chain dependencies. A distributed table top exercise using the scenario of 20-40% staff absences and disruptions in critical infrastructure can be used to verify plans.

Download Covid-19 Resources

COVID-19 IT Security Remote Working Tips

Download resource

Business Continuity Plan for Personnel Dependencies

Download resource

COVID-19 Mid Incident Review Support

Download resource

COVID-19: Example of 4C Facts and Assumptions Model

Download resource

Personnel Continuity and COVID-19

The ongoing coronavirus pandemic creates numerous, ever-changing organisational challenges. One of the foremost issues is personnel absence, and absence of key individuals in particular. Organisations must plan for, respond to, and mitigate this type of critical dependency in order to sustain mission-critical activities at a tolerable level.

Supplier Risks and COVID-19

When combined with optimised ”just-in-time” delivery and complex, global supply chains, these factors have swiftly led to significant effects not only at the operational-level, in terms of production disturbances, but also financially as organisations fail to deliver to customers, resulting in unavoidable revenue loss

Book a meeting

Covid-19 Support

Get in touch to speak to a business continuity expert about rapid response measures to COVID-19.

4C Strategies COVID-19 Support

As coronavirus-related needs and demands continue to evolve, 4C Strategies is offering specific pandemic support for our clients and wider network. This includes advisory services such as mid-incident COVID-19 reviews, additional operational resources (onsite or virtual) for risk, business continuity and crisis managers, and pre-configured software solutions to securely track, verify and visualise response efforts.

Case Studies

See more case studies

Upholding Mission-Critical Processes