4C Strategies Solution Brief

Emergency management and public safety
One of the largest banks in the Nordic Region has digitalised its crisis preparedness and response by implementing the Exonaut® Incident & Crisis Management Solution. The Bank utilises the system to alert, mobilise and coordinate its different Crisis Management Teams (CMTs), create a common operational picture, and log events. The end-to-end solution also ensures access to updated crisis plans and playbooks, as well as a digital audit trail for after-action review.

Read more about our ICM Solution and Download a Solution Brief to gain insight on how this Exonaut client took their incident reporting and management to the next level.

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    Exonaut ICM Solution Features & Benefits

    Features

    • Alerting Tools. Automatically notify stakeholders, individually or by group, with SMS alerts, email and push notifications.
    • Operational Control. Support crisis response with situational awareness maps updated with information from the frontlines, an automated log of minutes and actions, and centralised task management to execute crisis plans.
    • Secure Communications. Collaborate and communicate through the web and mobile app in a secure, encrypted manner.
    • Custom Dashboards. Comprehensive overviews of incident metrics, deviation trends, and crisis-related information and maps.
    • Mobile Access. Mobile app provides personnel with permissions-based access to updated crisis plans, task lists, and the latest situation updates.
    • Automated Reporting. Custom reports are generated and distributed on an automated basis, with charts, graphs and structured incident data for export in .DOC, .XLS, and .PDF formats.

    Benefits

    • Reduction in Crisis Response Time. Mobilisation of Crisis Management Teams (CMTs) can be instantly triggered when a certain type of event occurs, saving valuable time in times of crisis.
    • Common Approach to Crisis Response. With preconfigured templates for CMT meetings, observations from the field, and task management and tracking, Exonaut facilitates a coordinated response to crisis events across an organisation.
    • Information Exchange. Increased information sharing across organisations, using multiple, secure communication channels to break down silos.
    • Efficient use of Resources. Increased efficiency by digitally managing multiple incidents simultaneously and using automated notifications instead of a manual dispatching function.
    • Data-Driven Best Practice. All incident logs, actions and reports stored in the same place, as a digital audit trail for effective and transparent after-action review.
    • Scalable Growth. Fully scalable based on number of users as well as integration with other Exonaut solutions, including Risk Management, Business Continuity and Training and Exercises.

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