Incident & Case Management
By replacing multiple legacy solutions, Exonaut enables user efficiency through a unified workflow for all case management needs. It also reduces license costs and time-consuming administration, creating greater control and transparency across the organisation as all incidents are processed.
- Common Platform. One platform regardless of incident type (eg. IT, HR, GDPR, Sabotage, Vandalism, Fire, etc.)
- Alerting Tools. Automatically notify stakeholders, individually or by group, as required to take action.
- Automated Reporting. Multiple interfaces for reporting (eg. external web form, email, SMS, mobile app, desktop app, external integrations).
- Secure Communications. Collaborate and communicate through the web and mobile app – seamlessly in a secure and permissions-based fashion.
- Data Analytics. Track incident metrics and intelligently report on and analyze incident data.
- Simplified Task Management. Assign tasks with workflow, including notifications, to track progression and ensure accountability.
- Information Exchange. Increased information sharing across organisations, using multiple, secure communication channels to break down silos.
- Incident Dashboards & Simplified Reporting. Customisable dashboard views of incident data for instant analysis and reporting purposes. Ease of use makes incident reporting and case handling simple and intuitive.
- Efficient use of Resources. Increased efficiency as Exonaut can be used across multiple incidents running at the same time. Automated notifications eliminates need for dispatching function.
- Develop Data-Driven Best Practice: All documentation and actions stored in the same place, as a digital audit trail for effective, transparent after-action review.
- Scalable Growth. Integrated and scalable based on number of users and software modules from Exonaut readiness management suite, including Risk, Business Continuity and Training & Exercise Management.
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Discover how you make your incident and case management more effective and unified with our Exonaut® Incident & Case Management software solution.