Disruptions to ordinary operations can be very costly if handled incorrectly. Effective incident and case management should therefore be an essential part of any business.
The European telecommunications operator Tele2 needed a more structured approach to incident management to improve their processes over time and turned to us at 4C Strategies and our software Exonaut for an automated and scalable solution. Exonaut now allows both Tele2 employees and partners to report a wide range of incidents including fire, fraud, personal data breach, robbery, theft or loss, and work-related injuries. Incident data is aggregated in custom dashboards, providing a real-time status overview for incident managers and executives.
Download your own copy of the Tele2 Solution Brief below.
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Exonaut® Software Suite
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When supporting our customers, we combine our configurable software solution with experienced expert consultants. Our off-the-shelf solutions are built based on long-term experience supporting customers across a variety of industries and organisations. Book a meeting with one of our consultants to discuss your requirements.