Facts and Assumptions Model

4C Strategies have developed a simple crisis management model, which establishes a situational overview as the basis for strategic decision-making. This model is currently being used as a decision support tool for our customers, and 4C Strategies itself, to more effectively assess, direct and communicate COVID-19 response efforts.

The 2x2 matrix consists of Facts, Assumptions, Direction and Communication, which are continuously updated by the crisis management team as events unfold.

Facts are what we know has happened – no speculation – and what measures have already been taken.
Assumptions are crucial – they reflect what we do not know for certain, but the way in which the event is likely to develop. Assumptions must be verified or reconsidered at every stage of the crisis decision-making process.
Direction is about what we want to achieve – our goal and strategic priorities, without micromanaging the operational response.
Communication is about what we communicate, externally and internally, including the target groups for those key messages.

Below you will find a number of freely available resources that are provided to assist organisations maintain their resilience during the coronavirus pandemic and other crisis situations. This includes an editable template of the 4C Facts and Assumptions Model as well as an example of how we as a company are using the model internally. We hope that these resources will be helpful and we are ready to assist with any of your questions or specific needs as the situation evolves.

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COVID-19 IT Security Remote Working Tips

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Business Continuity Plan for Personnel Dependencies

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COVID-19 Mid Incident Review Support

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COVID-19: Example of 4C Facts and Assumptions Model

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4C Strategies COVID-19 Support

As coronavirus-related needs and demands continue to evolve, 4C Strategies is offering specific pandemic support for our clients and wider network. This includes advisory services such as mid-incident COVID-19 reviews, additional operational resources (onsite or virtual) for risk, business continuity and crisis managers, and pre-configured software solutions to securely track, verify and visualise response efforts.

4C Fundamentals of Coronavirus Response

Tangible measures to mitigate coronavirus risks, uphold critical processes, and respond to incidents. Click on the images below for more information on each of these areas.

1. Mitigate

Mitigate the organisational risks and impact of COVID-19.

2. Uphold

Identify and uphold critical processes, dependencies and vulnerabilities, focusing on staff and key personnel.

3. Respond

Respond to incidents in a structured manner, with clear internal and external communications.

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CORONAVIRUS RESPONSE

Speak to a crisis management expert about rapid response measures to COVID-19

A Model to Handle Uncertainty

“There was simply no easy-to-use model out there to support crisis management teams. 4C Strategies responded to this need by creating a simple tool to guide crisis decision-making.”

Crisis Management & Pandemic Response

“The spread of COVID-19 and the international response makes it now more timely and relevant than ever to review and revisit your crisis management arrangements”

Facts and Assumptions Model

The 2x2 matrix consists of Facts, Assumptions, Direction and Communication, which are continuously updated by the crisis management team as events unfold.