ISS’ Digital Transformation With Exonaut

“Managing risk controls in an effective way helps us provide brand protection and safeguarding compliance”

Founded in Copenhagen in 1901, the ISS Group has grown to become one of the world’s largest companies with almost 500,000 employees and local operations in more than 70 countries. With a company of that size, ISS needed a global and uniform solution with full transparency to manage their risk controls and compliance obligations.


ISS needed to provide synergies between Risk Management, Internal Audit and Operational functions to avoiding duplicating data and workflows across several areas. Due to their widespread operations, the IT-platform needed to be global and cover the risks from a group-wide perspective.

Solution/Key insights

The solution chosen by ISS was Exonaut®, a single web-based platform to provide secure, consistent global access and transparency to consolidated risk and compliance information.

– By implementing Exonaut, we get a uniform and integrated global IT solution for risk assessments, control self-assessment & compliance management, with full transparency on how well we manage our risks from a group, country and operational point of view”, says Anders Søborg, Head of Group Risk Management, ISS World Services.

“Exonaut gives us full transparency on how well we manage our risks.”

The ISS Exonaut® Compliance Management solution is scaled globally to include more than 50 countries with 1000+ users. Each user submits compliance data based on a single catalogue of 400+ risk controls, with the overall status visualised in custom dashboards.

– Providing brand protection and safeguarding compliance is a key element of the ISS value proposition. Exonaut enables us to achieve this objective by establishing a global IT platform which simplifies and harmonises risk and compliance management” says Anders Søborg.

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