From changing consumer patterns to faster and cheaper network services, the telecommunications industry faces a range of complex and global challenges. The complexity presented by saturated markets, competitive pricing and the need for greater capacity creates a new set of risks for the industry.
4C works with telecoms clients to help them deliver on their strategic objectives and commitments to customers. Our solutions are pragmatic and support the creation of a state of readiness within the industry.
Our solutions in this area include:
Enterprise and Project Risk: We support the evaluation, control and monitoring of risks across all parts of an organisation. We can equip teams working in multinational organisations with tools which enable them to gather and report real-time risk data in a timely and user-friendly manner. This data feeds into management dashboards, enabling executives to compare risk exposure across different parts of the business and/or their geographical locations.
Capability Development: We provide capability development support, ranging from Incident and Crisis Management (ICM) training through to scenario exercising. Our tools provide a platform through which responses to virtual scenarios can be played out and tested. They also support real-time crisis management, enabling notification, information logging and crisis communication.
Audit and Compliance: We provide tools which capture the outputs from multiple streams of assurance activity e.g. performance tracking of compliance and regulatory requirements and the identification of risk. An enterprise-wide view delivers enhanced management reporting and enables executive prioritisation of organisational time, effort and investment.
All of these areas are supported by the Exonaut™ Suite of tools.
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